NOTICE OF TERMINATION:

Implementation of specific provisions of the Patient Protection and Affordable Care Act is changing the rules and utility for using prepaid debit cards (including the "PrepaidHealthcare MasterCard®" managed by WiredBenefits) for Health Reimbursement Accounts. Starting January 1, 2011, the Internal Revenue service is restricting the usage of prepaid debit cards by reducing the list of Over the Counter and prescription items that may be purchased using the card.

Hence, the WiredBenefits PrepaidHealthcare MasterCard® is being discontinued December 31, 2010. Cards will not be active starting January 1, 2011. Please note:
  • No new employers will be accepted
  • Existing employers cannot add new employees to their roster
  • Existing employers may not reload existing cards AFTER December 10, 2010
  • All cards will be closed as of 11:59pm December 31, 2010
  • Existing Cardholders may not add a Spouse Card
  • Existing Cardholders must file their manual claims before Feb. 28, 2011 (unless the employer decides to terminate this program at an earlier date)
  • After Feb. 28, 2011, any existing balances remaining on employee cards will be returned to the employer
We apologize for any inconvenience.

Cardholder Frequently Asked Questions

As a PrepaidHealthcare MasterCard® cardholder, you now have greater access to health care from your employer who cares about you and your family. Here are answers to some common questions that will help you get started.

What is an HRA?

Health Reimbursement Accounts, (HRAs) are IRS-sanctioned arrangements that allow an employer to reimburse employee's medical expenses. Reimbursements of qualified expenses are tax-deductible for the employer and are tax free (not included in W2 earnings) for the employee.

How do I activate my PrepaidHealthcare MasterCard®?

Go to www.PrepaidHealthcare.com or call 1-888-2MY-HLTH (1-888-269-4584) and speak to a customer service representative in English or Spanish. Please have your 16-digit PrepaidHealthcare MasterCard® number and employer zip code ready.

What is the PrepaidHealthcare MasterCard® Customer Support number?

Call 1-888-2MY-HLTH (1-888-269-4584) to speak with a customer service representative in English or Spanish.

Where can I use my PrepaidHealthcare MasterCard® and what can I buy with it?

You can use your PrepaidHealthcare MasterCard® to pay for health related products and services anywhere Debit MasterCard® is accepted. For Expanded Plan members, this includes:

Doctor Visits
Dental Offices
Hearing and Vision Exams
Flu shots
Cholesterol and diabetes screening
Over-the-Counter Medications
Prescription Medications
Retail Health Clinics
Qualified Insurance Premiums (if purchased at time of order or at time of card activation)
Physicians
Chiropractors
Optometrists
Opticians
Podiatrists
Hospital
Medical and Dental Labs
Hearing Aids
Counseling
Medical Equipment

Why does my PrepaidHealthcare MasterCard® ask me for a PIN when I swipe it at the register?

At the point-of-sale, please select "Credit" (instead of "Debit") to use your PrepaidHealthcare MasterCard®. You will not need to enter a PIN.

How can I check how much money is on my PrepaidHealthcare MasterCard®?

Call 1-888-2MY-HLTH (1-888-269-4584) or log onto www.PrepaidHealthcare.com to check your balance at any time.

What happens if my card is lost or stolen?

Call 1-888-2MY-HLTH (1-888-269-4584) as soon as you know the card is missing. Notify your employer so they can issue you a new card.

Note: The PrepaidHealthcare MasterCard is issued by The Bancorp Bank pursuant to license from MasterCard International Incorporated. The Bancorp Bank; Member FDIC. MasterCard is a registered trademark of MasterCard International Incorporated.